Book Online - The Knowe Guest House
Booking Terms
General Policy
Cancellation is free of charge up to 2 days before arrival for direct bookings. The total price of the booking will be charged if cancelled within 48hrs of arrival or in the event of a no show.
For third party bookings, check the specific booking terms you have agreed at the time of booking.
To check-in please present a copy of the booking confirmation or a form of ID as well as a valid method of payment
The total price of the booking will be collected during check-in, either by debit/credit card or cash.
When paying by cash, guests will be asked to pay for their full stay on arrival.
Minors under 18 must be accompanied by parents or legal representatives.
The guest house holds no responsibility for any loss or injury incurred by the guest during their stay including to their person or their personal belongings.
Vehicles are parked at your own risk and is on a first come first serve basis.
Damages
Guests are liable for any damage they cause to the property and will be subject to a fee equal to either a repair or replace amount. We reserve the right to collect the amount from the payment method used at check-in and the person signing the registration form understands they are liable for all members in their party and understands that payment will be taken from their payment method for themselves or any of their party causing damage to the property, unless an alternative payment method is submitted.
Early or Late Check-in
Check-in is between 15:00 and18:00 and check-out on the day of departure is between 07:00 and 10:00.
Anticipated check in times out with the normal period are allowed subject to prior approval from the proprietor, a fee will apply depending on the arrival time which will be added to your bill.
Requests to check-in before 12 noon or after 22:00 will not be considered
Requests to check-out before 07:00 will also be declined
Smoking Policy
Strictly No Smoking permitted anywhere within the building. This includes vaping. Any violation of this policy will incur the maximum fine permitted of £1000, removal from the property and the incident reported to the local police.
Staff will indicate the designated smoking areas within the grounds if needed.
Booking Cancellation Policy
Changes and cancellations to direct bookings made up to 2 days prior to arrival are without charge.
Direct bookings cancelled within the2 days before arrival will be charged a non-refundable cancellation fee of The total cost of the booking.
Third party bookings vary, please check the specific terms you agreed to at the time of booking.
Cards Accepted





